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Frequently Asked Questions

  • As of the moment, you cannot cancel your subscription at any time. However, we do offer trial plans that allow you to try out our services before committing to a subscription. These trial plans give you an opportunity to explore the features and benefits of our service without a long-term commitment. If you are unsure about subscribing, we recommend trying the trial plans first to see if our services meet your needs. Once the trial period ends, you can then decide whether to proceed with a subscription or not. If you have any specific questions or concerns about our cancellation policy or trial plans, please feel free to contact our customer support team for further assistance.

  • If you are interested in multiple plans, you can purchase and subscribe to multiple plans simultaneously. However, if you are currently subscribed to only one plan and wish to switch plans, you can wait for that plan to expire, and then you have the flexibility to select a different plan afterwards.

  • We do not have an automatic subscription renewal policy. We believe in providing our customers with full control over their subscription choices. Once your subscription period comes to an end, it will not be automatically renewed. If you wish to continue using our services, you will need to manually renew your subscription by selecting the appropriate plan or package. This way, you have the freedom to decide whether to continue with our services or explore other options.

  • Certainly, you'll receive a €30 discount for 3 users, €160 discount for 8 users, and a $600 discount for 15 users.

  • As of now, we do not offer refunds for our products or services. However, we provide trial plans that allow you to explore our services before making a full commitment. We encourage you to take advantage of the trial plans to assess whether our services align with your needs before making a purchase. If you have any questions or need assistance with our trial plans, please feel free to contact our customer support team, and they will be glad to help. Thank you for considering our services.

  • We do not store your payment details on our server. At our company, we prioritize the security and privacy of our customers' sensitive information. When you make a payment for our services, the transaction is processed through a secure and trusted third-party payment gateway. This means that your payment details, such as credit card numbers or other payment credentials, are handled directly by the payment processor, and we do not retain any of this information on our servers. This ensures an extra layer of protection for your financial data.

  • Yes, you can reassign a license at any time during its validity.

Trial Download
  • Yes. With a trial subscription, you will enjoy free, full access to all the features Compare41 offers for 2 weeks.

  • You can email us at for any Compare41 related concerns.

  • If your trial subscription expires, you can extend it by obtaining a new trial through the website. Alternatively, you can opt to start a new trial directly within the Compare41 app.

  • You can email us at, and we will provide you with an offline license to start using Compare41.

  • Your email is required so we can send you your license details, while we need your name or nickname to properly address you. We take your privacy seriously and strictly adhere to confidentiality standards. We only disclose your personal information to 3rd parties if legally mandated or essential for delivering the services you've purchased from us.

  • Yes, you can use your license on multiple machines that you own, but with a restriction that only one machine can use the license at a time. In other words, the license management system will require you to log in again to machine you want to use it on. This process verifies that you are the legitimate user of the license and ensures that the software is being used in compliance with the terms of the license agreement. During this process, you will be automatically logged out from the old machine.

  • You do not need to install Neo4j on your machine to use Compare41. Instead, there is an option to connect to a remote database, which allows you to use Compare41 without having to set up Neo4j locally.

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